** Shipping during COVID-19
Packages are still being shipped out within three (3) business days of ordering. Orders in the Ottawa/Glengarry area are currently being shipped with either Canada Post or Swiftpost, which uses Canpar to deliver packages.
Orders outside of this area are still being sent with either Canada Post or Chit Chats. This allows me to keep my low flat rate shipping options for those of you who are further afield. Unfortunately, the Chit Chats drop off point in Ottawa has closed and I need to ship these packages to the depot in Pickering before they enter the Canada Post network.
In addition, due to these extenuating circumstances, Canada Post has been experiencing significant delays in the delivery of all packages, even packages going just a short distance. I ask for your patience in waiting for the delivery of your item. All items have been sent with tracked shipping so you are able to see the progress of your item.
If you would like your order to be sent with a courier, I am more than happy arrange that for you. Please send me an e-mail at firstname.lastname@example.org and I can provide you with a quote. Should you choose this option, I will send you an invoice for the additional cost above the flat rate option in your order.
Thank you so much for your patience and understanding during this challenging time.
How much does shipping cost?
I have several flat rate shipping options:
- Flat rate shipping for one (1) Wee Bag, Project Bag or Aisling Bag to anywhere in Canada is $10.00. These individual items will ship in a padded envelope.
- Flat rate shipping for all other bags, including multiple bags, to anywhere in Canada is $15.00. These items will ship in a box.
- Shipping for orders above $300.00 in Canada is FREE!
- Please select the correct option at checkout.
- If you need your order faster, please send me an e-mail for express posting options. Costs of express shipping will vary depending on your location and the speed of service required.
When will my order ship?
All items will be shipped within three (3) business days of ordering. Orders are not shipped on weekends. If you need your order shipped faster, please send me an e-mail to discuss options.
Who do you ship with?
Packages are shipped with Chit Chats. Chit Chats uses Canada Post to deliver packages, but offers a significant cost savings, which I'm happy to pass on to you! This is how I am able to offer flat rate shipping throughout North America.
I live in the North Glengarry/Ottawa area, do I have to pay for shipping?
* Please note that as of March 25, 2020, the local pick-up option has been suspended due to COVID-19. All orders must be shipped. Thank you for your patience and understanding during this difficult time.
No! You’re more than welcome to pick up your order at a show, my home just outside of Maxville, or in Ottawa near Blair/Ogilvie on weekdays. Due to the volume of orders, I am unable to deliver bags, thank you for your understanding.
If you are able to pick up your bag at one of these locations, please use the discount code LOCALPICKUP at checkout and contact me at email@example.com to make arrangements. If you live in the area but are unable to pick up your bag at one of these locations, then please choose the appropriate shipping option.
I live outside Canada, what about me?
US shipping options are now available for you at check-out! If you are outside Canada and the US, send me an e-mail at firstname.lastname@example.org for options.