** Shipping during COVID-19 **
Packages are still being shipped out within three (3) business days of ordering. Orders in the Ottawa/Glengarry area are currently being shipped with either Canada Post or Swiftpost, which uses Canpar to deliver packages.
Orders outside of this area are still being sent with either Canada Post or Chit Chats. This allows me to keep my low flat rate shipping options for those of you who are further afield. Unfortunately, the Chit Chats drop off point in Ottawa has closed and I need to ship these packages to the depot in Pickering before they enter the Canada Post network.
In addition, due to these extenuating circumstances, Canada Post has been experiencing significant delays in the delivery of all packages, even packages going just a short distance. I ask for your patience in waiting for the delivery of your item. All items have been sent with tracked shipping so you are able to see the progress of your item.
If you would like your order to be sent with a courier, I am more than happy arrange that for you. Please send me an e-mail at firstname.lastname@example.org and I can provide you with a quote. Should you choose this option, I will send you an invoice for the additional cost above the flat rate option.
Thank you so much for your patience and understanding during this challenging time, it is very much appreciated.
How much does shipping cost?
I have several flat rate shipping options:
- Flat rate shipping for one (1) Wee Bag, Project Bag or Aisling Bag to anywhere in Canada is $10.00. These individual items will ship in a padded envelope.
- Flat rate shipping for all other bags, including multiple bags, to anywhere in Canada is $15.00. These items will ship in a box.
- Shipping for orders above $300.00 in Canada is FREE!
- Please select the correct option at checkout.
- If you need your order faster, please send me an e-mail for express shipping options. Costs of express shipping will vary depending on your location and the speed of service required.
When will my order ship?
All items, except for custom orders, will be shipped within three (3) business days of ordering. Orders are not shipped on weekends. If you need your order shipped faster, please send me an e-mail to discuss options.
Custom orders take 3-4 weeks to ship, depending on how many orders are in the queue.
Who do you ship with?
Packages are shipped with a variety of carriers including Swiftpost, Chit Chats and Canada Post.
I live in the North Glengarry/Ottawa area, do I have to pay for shipping?
No! You’re more than welcome to pick up your order at my home just outside of Maxville. I offer contactless porch pick up. Please select the local pick-up option at checkout. I will send you an e-mail with my address and we can make arrangements for pick up. Due to the volume of orders, I am unable to deliver bags, thank you for your understanding.
I live outside Canada, what about me?
US shipping options are now available for you at check-out! If you are outside Canada and the US, send me an e-mail at email@example.com for options.