* Please note that as of February 13, 2021, custom orders are temporarily closed. I anticipate that they will re-open in mid-March 2021. Thanks so much for your kind understanding.
I ask that you contact me email@example.com discuss your custom work before placing an order.
Before contacting me, please look at my list ofavailable tartans to see if I have the tartan you are interested in. My website also has a large range of the Harris Tweed® colours that I have available. I am able to order many tartans, so if I don't have yours, please inquire about a special order.
During your complimentary consultation, I am more than happy to take a maximum of four photos of various tweed/tartan/leather combinations for you to make your decision, but I do ask that you be ready with your choices when contacting me.If you require more photos, we can discuss a consultation fee.
If you are not sure what you'd like, I can put together a couple of looks for you, but I will need information about your preferred colour palettes before I can do this. With such a large quantity of available textiles, it is impossible for me to put together combinations to suit your taste without your guidance.
All custom orders must be paid in full before work begins. Due to the personalized nature of custom orders, no returns or exchanges are accepted.
I am unable to make any structural modifications to the bags listed. I understand the desire to have a completely customized piece, but unfortunately with the volume of orders that I currently have, I don't have sufficient time to make modifications, no matter how small. These modifications often require changes to other parts of the bag, which means that I need to draft a whole new pattern to ensure the bag will be structurally sound. Thank you for your kind understanding.
Please allow 3-4 weeks for the completion of all custom orders. I do not offer rush service. All custom orders are completed in the order they are placed.
**Please note that I am unable to accept custom orders for pieces outside of my current line-up of bags. Creating a bag that I have not made before is a time consuming process and unfortunately, I no longer have the time to dedicate to making new products for a single order. I do hope you understand.
**Please also note that I am unable to accept custom orders for non-bag items, such as clothing, dog collars, etc. These items are outside of my area of expertise.