I ask that you contact me email@example.com discuss your custom work before placing an order. This is to ensure that I have enough of the tartan or tweed in stock to make your bag.
If you have a few tartans/tweeds in mind and you just can't decide, I do offer complimentary consultations and will put together up to five different combinations with photos for you. If you require additional photos, we can discuss a consultation fee.
If you are not sure where to start, I would be pleased to put together a couple of looks for you (up to five photos during your complimentary consultation), but I will need information about your preferred colour palette before I can do this. With such a large quantity of available textiles in a whole rainbow of colours, it is impossible for me to put together combinations to suit your taste without your guidance.
All custom orders must be paid in full before work begins. Due to the personalized nature of custom orders, no returns or exchanges are accepted.
Please allow 3-4 weeks for the completion of all custom orders. I do not offer rush service. All custom orders are completed in the order they are placed.
Limitations on Custom Orders
Unfortunately, I am unable to make any structural modifications to the bags listed. I understand the desire to have a completely customized piece, but with the volume of orders I currently have, I don't have sufficient time to make modifications, no matter how small. These modifications often require changes to other parts of the bag, which means that I often need to draft a whole new pattern to ensure the bag will be structurally sound.
I am unable to accept custom orders for pieces outside of my current line-up of bags. Creating a bag that I have not made before is a time consuming process and unfortunately, I no longer have the time to dedicate to making new products for a single order.
I am unable to accept custom orders for non-bag items, such as clothing, dog collars, etc. These items are outside of my area of expertise.